Privacy Policy
How Bella’s Painting & Remodeling LLC handles information connected with this website and project inquiries.
Draft revised November 3, 2026
Draft for client review. Bella’s must review and approve this policy against its actual business practices before treating it as final.
1. Scope and contact
This policy covers the Bella’s Painting & Remodeling LLC website, its project and collaboration forms, and related administrative tools. Bella’s serves the Louisville, Kentucky area. Separate notices may apply to services or information handled outside this website.
2. Information you provide
Project and collaboration forms collect the contact name, email, phone, location, service or trade, preferred timing and details you choose to submit. Correspondence, estimates, appointments, project notes and files supplied through an agreed process may become part of the project record.
Public forms are intended for ordinary project information. Do not submit Social Security numbers, payment card details, passwords, medical records or other unnecessary sensitive information. Contact the team before providing private project documents.
3. Technical information and preferences
Hosting, security and application providers may process connection and usage information such as IP address, browser, device, requested pages, timestamps and error records to operate and protect the site. The website stores language preferences on your device. Authorized administrator sessions use authentication storage, and an installed app may cache interface files for loading.
Your browser can control cookies and local storage. Clearing or blocking them may reset preferences or interrupt administrator access. This draft does not describe unverified advertising or cross-site tracking programs; Bella’s should update the policy and any required choices before introducing such tools.
4. How information is used
Bella’s uses relevant information to review inquiries, contact you about your request, prepare and revise estimates, arrange visits, coordinate work, evaluate trade collaboration and maintain business records. Information may also support troubleshooting, fraud prevention, site security, legal obligations and the resolution of disputes.
Submitting contact details allows Bella’s to respond about your inquiry by phone or email. It does not by itself enroll you in unrelated marketing or authorize automated marketing texts. Any separate marketing program must follow the applicable consent and opt-out requirements.
5. Access and disclosures
Information may be available to authorized Bella’s personnel and service providers supporting hosting, database storage, authentication, communications and website administration. Relevant project details may be shared with trades or contractors when needed to discuss or carry out your requested work. These disclosures should be limited to the purpose involved.
Information may also be disclosed when required by applicable law or legal process, to protect lawful rights and safety, or as part of a business transfer subject to applicable protections. External websites and services operate under their own policies.
6. Retention and security
Retention depends on the inquiry or project, business needs, applicable recordkeeping duties and the need to resolve claims or enforce agreements. This policy does not promise a fixed retention period. Information no longer needed should be handled under Bella’s approved retention and disposal procedures.
The administration area requires an authorized account, and project documents are intended for restricted access. These controls do not guarantee absolute security. No internet transmission or storage system is completely risk-free. Notify Bella’s if you suspect inappropriate access or disclosure.
7. Questions and privacy requests
Contact Bella’s to ask about your information, request a correction, discuss access or deletion, or withdraw a communication preference. Bella’s may need to verify your identity and evaluate legal or business recordkeeping requirements before responding. Any statutory privacy rights and response deadlines depend on the law that applies to you and to Bella’s; this draft does not limit those rights.
8. Children and policy updates
The website is intended for adults seeking painting, remodeling or trade collaboration services and is not directed to children under 13. If you believe a child has provided personal information, contact Bella’s so the situation can be reviewed. The policy may be revised to reflect changes in the website, business practices or applicable law, with the revision date updated here.